Karamba Casino Terms and Conditions

Welcome to Karamba Casino. These Terms and Conditions govern your use of our website, our games, and all services we provide at karamba.com. By creating an account with us, you confirm that you have read, understood, and agree to be bound by these terms. We operate Karamba Casino under strict regulatory oversight, and we are committed to providing a fair, secure, and enjoyable gaming environment for every registered player.

About Our License and Regulation

Karamba is owned by Karamba Limited and operated by White Hat Gaming Limited, a licensed operator authorised to deliver our services. We hold a licence issued by the UK Gambling Commission (account 52894, licence number 052894-R-329546-007) and are also licensed by the Malta Gaming Authority under licence MGA/B2C/370/2017. We have been serving players since 2005, and we continue to comply with all applicable regulatory requirements in the markets we serve, including the United Kingdom, Canada, New Zealand, Brazil, Chile, Finland, Norway, and Austria.

Eligibility to Play

To register an account and play at Karamba Casino, you must be at least 18 years old, or the legal gambling age in your jurisdiction, whichever is higher. We reserve the right to request proof of age and identity at any stage, and we may suspend or close accounts where eligibility cannot be confirmed. Only one account per person, household, or IP address is permitted at Karamba.

Your Karamba Account

When you complete a Karamba casino login, you agree to provide accurate, current, and complete information. You are responsible for keeping your login credentials confidential, and you must notify us immediately if you suspect unauthorised access to your account. We may ask you to verify your identity before processing your first withdrawal, in line with our anti-money laundering obligations.

• You must register only one Karamba account
• You must keep your karamba login details secure at all times
• You agree to provide accurate personal and payment information
• We may request identity and address verification documents before withdrawals

Games, Software and Providers

Our platform features over 4,000 games, including more than 1,000 karamba slots titles, 60+ live dealer games, and 165+ jackpot games. We work with leading studios such as NetEnt, Play'n GO, Pragmatic Play, Games Global, Nolimit City, Blueprint Gaming, Big Time Gaming, Red Tiger, and many others, totalling 129 providers. Every karamba slot and table game on our site uses certified random number generation, and our live casino games are streamed by Evolution and Ezugi. We provide access via desktop and mobile browser; there is currently no downloadable karamba casino app, though our site is fully optimised for karamba casino mobile play through any modern browser.

Bonuses and Promotions

We offer a range of promotions, including our welcome package and ongoing karamba bonuses for existing players. Our standard UK welcome offer provides a 100% matched first deposit up to £100 plus 20 bonus spins on Big Bass Splash, with a minimum deposit of £10 and no karamba bonus code required. Wagering requirements of 35x apply to bonus funds and must be completed within 30 days; spin winnings are credited as bonus funds, capped at £100, and spins must be used within 24 hours. Some UK players may instead receive a wager-free offer requiring a £20 deposit and wager on slots or Slingo for 20 bonus spins on Play'n GO games. In Canada, we offer 100% up to C$750 plus 200 extra spins, while New Zealand players may receive 100% up to NZ$1,000 plus 150 extra spins. Other markets receive 100% up to $200 plus 20 extra spins. Deposits made using Skrill or Neteller do not qualify for our welcome bonus.

We also run additional karamba free spins promotions, including 40 extra spins on Book of Dead, 40 extra spins on Wolf Gold, and 20 extra spins on selected Play'n GO slots. From time to time, we may issue a karamba promo code for reload offers or seasonal karamba casino promotions. All bonus terms, including wagering requirements and expiry periods, are displayed at the time the offer is presented, and we reserve the right to amend or withdraw any promotion at our discretion.

Deposits and Withdrawals

We accept a wide range of payment methods, including Visa, Mastercard, Maestro, PayPal, Skrill, Neteller, Paysafecard, Trustly, Klarna, Interac, PIX, and bank transfer, among others. The minimum deposit across all methods is £10 or €10, and the minimum withdrawal is also £10 or €10. We apply a closed-loop withdrawal policy, meaning funds are returned to the same method previously used for a deposit wherever possible.

Our standard withdrawal limits are £5,000/€5,000 per week and £7,000/$7,000 per month, though some accounts are not subject to a weekly cap in GBP. Our maximum win limit is €250,000 per spin or game round. Amounts exceeding the monthly cap remain in your account balance and must be requested again the following month. We do not charge deposit or withdrawal fees.

Withdrawal requests are typically reviewed and approved within 24-48 hours, and identity verification is required before your first cashout. Once approved, e-wallet withdrawals are processed within 12-24 hours, card withdrawals within 2-3 business days, and bank transfers within 3-10 business days.

Responsible Gaming

We are committed to promoting safer gambling practices. We provide tools such as deposit limits, self-exclusion, and reality checks to help you manage your play. If you feel that your gambling is becoming a concern, we encourage you to contact our support team or seek independent advice from organisations specialising in problem gambling support.

Customer Support

Our support team is available 24/7 via live chat, email, and our contact form. We also provide a comprehensive FAQ section covering common questions about karamba betting, deposits, withdrawals, and account verification. You can reach us at karamba@gamingcustomersupport.com, and our team responds in English, Spanish, Portuguese, Finnish, French, and Norwegian.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access at all times. We are not liable for losses arising from technical failures, third-party payment issues, or events beyond our reasonable control. Nothing in these terms limits liability that cannot be excluded under applicable law.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes or improvements to our services. We recommend reviewing this page regularly, as continued use of our karamba online casino services after changes are published constitutes your acceptance of the revised terms.

Contact Us

If you have questions about these terms, our karamba casino games, bonuses, or your account, please reach out to our support team through live chat or email. We are here to ensure your experience with us remains safe, transparent, and enjoyable.